Terms and Conditions

Prices

All our prices quoted are inclusive of VAT. Prices are valid for 14 days. We offer a fixed rate airport transfer (airport to city center) Includes: waiting, fuel, tolls, parking and VAT.

Payment

We accept Visa, MasterCard and American Express. A 10% deposit on booking, balance due 24 hours before assignment. Extras: Any extras will be charged after completion of assignment.

Cancellation Policy

Cancellation must be made 24 hours prior to assignment - (Sedans and minibusses.) Cancellation must be made 48 hours prior to assignment - (Coaches.) Large assignments: Assignments involving 4 vehicles or more we require 48 hours’ notice. Cancellations made less than 24/48 hours will be charged in full.

Airport Arrivals

All our Airport Arrivals include, Meet & Greet, VIP parking & help with luggage. We also include 45 Minutes waiting time from arrival. (35 minutes waiting for Domestic Arrivals) After the complementary waiting time, Waiting will be charged at a rate of NOK 130 per 10 minutes. If you encounter any problems within the airport which may delay you please contact your assigned chauffeur or our 24/7 Helpline & advise of your situation.

Airport Departures

Included: Help with luggage. We also include 10 minutes waiting time from agreed pick up time. After the complementary waiting time, waiting will be charged at a rate of NOK 130 per 10 minutes.

As Directed Service – (Minimum 3 Hours)

Oslo Area Our As directed service is charged from garage to garage. Included: Help with luggage. Hourly rate is inclusive of Tolls, Fuel & VAT.

Long Distance / Tours If the Chauffeur is on tour, billing will commence from start time and finish when dismissed. Included: Help with luggage. Hourly rate is inclusive of fuel up to 300km and VAT Additional fuel charge over 300km of NOK 8 per km. Additional charge for chauffeurs room - half board + 2 meals. Additional charge for any parking, ferry crossings and tolls.

Fixed Rate: A to B

Fixed rate is inclusive of tolls, fuel & VAT. Included: Help with luggage. We also include 10 minutes waiting time from agreed pick up time. After the complementary waiting time, waiting will be charged at a rate of NOK 130 per 10 minutes. Surcharge for change of route or additional stops.

Weddings

A non-refundable deposit, equal to 20% of the total fee, is to be paid upon booking. the remaining 80% of the fee is payable 10 days prior to the event.

Surcharges

Hours between 21.00 - 07.00 have an additional 20% charge. Waiting will be charged at a rate of NOK 130 per 10 minutes. Additional stops and/ or changes to original booking. Bank Holidays 45% extra charge.

We Reserve the Right

We reserve the right to use other limousine companies should the need arise. We do not allow smoking in any of our vehicles. Any damage to the vehicle by the client/clients or their guests will be charged to the client. We do not accept responsibility for any goods lost, stolen or damaged during the hire.

For the safety of our passengers and drivers, we reserve the right to refuse to transport any intoxicated persons who are behaving inappropriately.